6.00pm to 8.30pm Monday and Wednesday or Tuesday and Thursday
FETAC Level 5 Component Certificate in Customer Service 5N0972
The aim of this course is to provide learners who will be able to provide effective customer service within a range of environments.
This is an evening tutor led course
Good numerical and communication skills are essential, including verbal and written command of the English language. Applicants seeking entry to the programme should have achieved a minimum of a FETAC Level 4 Major Award or its equivalent prior to entry to the programme